In addition to online payments (single, multiple and Autopay), we accept checks drawn on US financial institutions, money orders, Western Union, Walmart Bill Pay services or electronically submitted payments from your financial institution. Payments may also be made over the phone, but we will charge you a fee to make phone payments. Gift certificates and credit cards are not accepted as a form of payment.

You can make a same-day payment until 11:59 p.m. ET. Just follow these steps:

1. Log in and then click on the Make Payment button
2. Select the payment amount, date and payment source
3. Click Submit Payment for Review
4. Review your payment and click Submit

Look for a confirmation email from Synchrony Bank.

First log in. From the Accounts menu, select your account, click Payments, then click History. Use the Payments Quick Link to see the dates and amounts of scheduled, pending and processed payments.

Same-day payments are processed until 11:59 p.m. ET. Follow the steps below to make multiple payments at one time:

1. Log in then click on the Make Payment button
2. Select the Multiple tab above
3. Fill in the required information
4. Enter up to 12 payments
5. Click Create Payment Schedule

Look for a confirmation email from Synchrony Bank.

You should expect to see the funds withdrawn within approximately 72 hours of the posting date. Refer to your bank or financial institution.

Yes, but each payment must have a unique payment source (bank account). If you are enrolled in Autopay, you may schedule an additional payment for your due date, but from a different payment source. Same-day payments are processed until 11:59 p.m. ET.

Yes, you will get an email from [email protected]. We will also send an email confirmation once we have processed the payment.

Yes. Call us to request a due date change. The number is on the back of your card. Or, you can call 877-295-2080.

24–48 Hours

Verify with your banking institution that the payment has cleared. If it has, contact us at the phone number indicated on your card and/or statement.

Or, you can call 877-295-2080. Have your payment information ready, including: Payment date, type (check, money order, electronic, etc.), amount, account number and how (address/channel) payment was made (USPS, online, Pay by Phone, In-Store).

If you:
Mailed a check: Check with your bank to see if the check was cashed. If cashed, get a copy of the cancelled check from your bank.
Made an online payment through your bank’s bill payment service: Check with your bank to find out if they sent the payment to Synchrony Bank. If they did, obtain the details from them of where and how it was sent to us, including if the check was mailed or if the payment was sent electronically.
Made an online payment directly to Synchrony Bank at mysynchrony.com: Log in to your account to see if you have any notices that the payment didn’t go through properly. Check to make sure the funds were available and the correct account was used.

Up to 12 payments may be scheduled up to 12 months in advance.

Yes. You can add or delete bank accounts from the Banking Information tab under the Profile menu.

Payments received before 11:59 p.m. ET on any day will be credited as of the same day. Payments received after 11:59 p.m. ET on any day will be credited as of the next day. Payments that post to your account after the payment due date may result in a late payment fee being assessed to your account.

Online scheduled payments that have a Scheduled status may be modified or cancelled. Pending or Processed payments or other non-online payments cannot be modified or cancelled.

No. We are only able to reallocate posted or same-day pending payments (when a deferred interest promotion is involved). Please call the number on the back of your card and/or on your statement for assistance. Or, you can call 877-295-2080.

For Private Label Credit Cards mail to: Synchrony Bank PO Box 71715, Philadelphia PA 19176 – 1715
For Visa/Mastercard credit cards mail to: Synchrony Bank PO Box 71711, Philadelphia PA 19176 – 1711

Pay off the Promotional Balance on or before the promotional expiration date.

Pay off the Promotional Balance on or before the promotional expiration date.